Terms of Service

These Terms govern the Salsa websites, desktop and mobile applications, cloud workspaces, AI assistants, agent tools, and related services that link to them (the "Service"). They form an agreement between you and Salsa ("we," "us," or "our"). By accepting these Terms or using the Service, you agree to them. If you do not agree, do not use the Service. A separate signed customer agreement controls to the extent it expressly supersedes these Terms; applicable data processing terms govern customer-controlled personal information.

If you are accepting these Terms on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms. In that case, "you" and "your" shall refer to such entity.

You must be at least 13 years old to use the Service, or at least 16 years old if you are in the European Economic Area or United Kingdom. If the law where you live requires a higher minimum age to enter into these Terms, that higher age applies. The public waitlist and native account screen ask for birth month and year only to calculate eligibility on your device; that value is not sent to Salsa or retained. We record only that the check passed and when the public waitlist confirmation occurred.

This revision is published October 23, 2026 and takes effect November 22, 2026. We will provide notice of material future changes by email or a prominent website notice at least 30 days before they take effect, except where a shorter period is necessary to comply with law or address an urgent security issue. We will obtain additional agreement where required. Changes do not retroactively expand your permissions or consent to personal-data uses.

If you are below the age of legal majority but meet the minimum age above, your parent or legal guardian must agree and supervise your use where required by law. Maintain accurate account information, protect sign-in methods and credentials, and promptly tell us about suspected unauthorized access. Do not share personal credentials to evade workspace roles or licensing restrictions.

An organization may manage its workspace, membership, shared content and integration access under its agreement and policies. You must have authority to connect employer accounts and submit information on behalf of others. Changing employment or leaving a workspace does not automatically delete records the organization is entitled or required to keep.

Salsa helps you organize work, collaborate, retrieve information, generate content, and plan and carry out tasks through AI assistants and tools. Some features run on your device; others use a cloud workspace, connected service, remote execution environment, or external AI provider. Feature availability and execution safeguards depend on your platform, configuration, permissions, and release channel.

Instructions, permissions, and approvals

You authorize Salsa to process the information and use the tools reasonably needed to carry out your instructions within the permissions and limits you grant. A configured automation may operate without a new prompt for each step within its authorized scope. This is not unlimited authority: connecting an account is not permission for every possible action, and these Terms do not override a required approval, spending limit, access control, or restriction you set.

Actions can include reading or modifying connected records, sending communications, running commands, sharing files, publishing content, or initiating transactions when the relevant feature supports and you authorize them. Review recipients, scope, prices, and consequences before granting permission or approving a consequential action. You are responsible for the lawfulness of your instructions and for rights and consents needed for the task; these Terms do not transfer responsibility for Salsa's own legal obligations to you.

You can stop an available task, change permissions, or disconnect a service. Changes may not recall messages already delivered, cancel purchases already placed, undo completed actions, or remove another party's copy. Use the third party's cancellation or correction process where needed. Tell us promptly if an action exceeds your authorization.

Agents can misunderstand instructions, produce inaccurate results, or encounter malicious instructions in outside content. Sandbox and approval controls reduce these risks but do not guarantee perfect containment or outcomes. Salsa is not a licensed legal, medical, financial, or other professional adviser and is not an emergency service. Do not delegate consequential decisions without appropriate human oversight.

Salsa is available across supported macOS, iOS, Android, and web environments. Feature availability may vary by platform, hardware, operating system version, and release channel. Certain features, such as cloud model escalation (Tier 2 and Tier 3 routing), require an active internet connection and may incur credit charges as described in Section 6.

We reserve the right to modify, update, or discontinue any feature of the Service at any time. We will endeavor to provide reasonable notice of material changes, but are not obligated to maintain any specific feature or functionality indefinitely.

Salsa is currently available through a limited beta program. Access to the beta is provided at our sole discretion and is non-transferable. Your beta access code is single-use and personal to you. You may not share, sell, or otherwise distribute your beta access credentials to any third party.

You acknowledge and agree that beta software is provided for evaluation and testing purposes. The Service may contain bugs, errors, and incomplete features. It may not operate as expected in all circumstances, and data loss or corruption is possible. You are solely responsible for maintaining backups of any data you use with the Service during the beta period.

We make no guarantee of availability, uptime, or performance during the beta program. We may modify, suspend, limit, or discontinue the beta program, or your access to it, at any time and for any reason without prior notice. Beta features may be changed, removed, or replaced before or at general availability. The beta program does not create any obligation on our part to release a final version of the Service or to continue providing the Service on any particular terms.

You retain full ownership of all data, content, files, documents, and materials that you input into, create with, or store using the Service ("User Content"). Salsa does not claim any ownership rights over your User Content. Nothing in these Terms transfers ownership of your intellectual property to us.

Local data stays on the device unless a feature, sharing action, connection, or runtime you use processes it elsewhere. Cloud workspaces, synchronization, hosted agents, and cloud AI providers process relevant content remotely. Network encryption does not mean that Salsa or a provider cannot access content it must process. The Privacy Policy explains these data flows and choices.

You grant Salsa a limited, non-exclusive, royalty-free license to host, copy, transmit, display, and process User Content only as needed to provide and secure the Service, carry out your authorized instructions, and fulfill applicable customer agreements and legal obligations. This includes creating indexes and summaries, supplying context to selected models, and sharing with recipients you authorize. It does not grant permission to sell your content, advertise using private workspace content, or train our models by default. Any optional training participation is governed by the Privacy Policy and cannot override Google API or other source restrictions.

As between you and Salsa, you retain rights in your inputs and own outputs to the extent ownership is legally available; we assign to you any rights we may have in those outputs. AI outputs may be similar to other users' outputs, may not qualify for intellectual-property protection, or may include third-party material subject to its own rights. You remain responsible for reviewing outputs and obtaining rights required for your intended use. This provision does not transfer ownership of Salsa's software, trademarks, or third-party materials.

The content license ends when it is no longer needed for these permitted purposes, subject to limited retention described in the Privacy Policy and applicable agreements. Deletion does not revoke permissions for independent copies you already shared or require erasing records lawfully retained for a limited purpose.

You represent and warrant that you own or have the necessary rights to all User Content you provide, and that your User Content does not violate any applicable law or the rights of any third party.

Use the Service lawfully and within the permissions of your account, organization, and connected services. You are responsible for your instructions, authorized activity, and reasonable protection of your credentials. The restrictions below do not remove rights that applicable law or an open-source license expressly protects.

You agree not to use the Service to:

• Violate any applicable local, state, national, or international law or regulation
• Distribute malware, viruses, worms, trojan horses, or any other malicious or harmful code
• Circumvent, disable, or otherwise interfere with security-related features of the Service, including the DSP protocol, CommandGuard, or VM sandbox isolation
• Reverse-engineer, decompile, disassemble, or attempt to derive the source code of any proprietary portion of the Service
• Overload, flood, or otherwise impair the availability or performance of the Service or its infrastructure, including the gateway tunnel system
• Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity
• Harass, abuse, threaten, or intimidate any other user of the Service or any third party
• Use the Service to generate, store, or distribute content that is unlawful, defamatory, obscene, or otherwise objectionable
• Attempt to gain unauthorized access to other users' accounts, devices, or data
• Use connected data without authorization, send unlawful spam, misrepresent an agent as a human, or publish or record private communications without required notices and permissions
• Use the Service for unlawful discrimination, deceptive impersonation, or consequential decisions prohibited by applicable law or provider terms

We reserve the right to investigate and take appropriate action against anyone who, in our sole discretion, violates this provision, including removing content, suspending or terminating accounts, and reporting violations to law enforcement authorities.

Salsa Desktop includes a free local tier. Cloud, Mobile, premium voice, and other paid features may require a subscription. Before you start a subscription, Salsa shows the plan price, billing interval, renewal terms, and any trial terms next to the checkout action and requires your express confirmation.

Automatic Renewal and Trial

Unless checkout states otherwise, subscriptions automatically renew for the displayed billing interval at the displayed price, plus applicable taxes, until canceled. When a 7-day free trial is offered, the first payment is processed on day 8 unless you cancel before the trial ends. The secure checkout shows the exact charge date before you enroll.

You can cancel online through Manage billing. Cancellation stops future renewals and does not end access before the close of a paid billing period unless checkout states otherwise. We will provide renewal, trial, or price-change notices when required by applicable law.

Tiered Usage Model

Local and cloud usage limits, included features, credit charges, and applicable model or provider costs are described in the selected plan or at purchase. The available model or feature may depend on your plan, balance and provider access. Do not assume that every cloud request is free or that a particular fallback model or price will remain available.

Credits

Credits are prepaid service units, not money or an investment, and are not transferable or redeemable for cash unless required by law. Purchase and usage terms shown at checkout govern their price and any expiration. Unless stated otherwise at purchase, unused credits do not expire while your account remains active. Refund exclusions apply only to the extent permitted by law; statutory refund, withdrawal and other consumer rights remain available. We will give reasonable advance notice of material pricing changes and any notices required by law.

Third-party costs and app-store purchases

An authorized task may incur third-party charges, such as a model API charge, booking fee or purchase. You authorize only charges within the budget and scope you approved. Provider or merchant terms govern their transaction and cancellation process; using your own API key may cause the provider to bill you directly. Subscriptions purchased through an app store are also subject to that store's billing and cancellation process. Contact us about an incorrect Salsa charge; this does not restrict any lawful payment dispute rights.

The Service, including all software, source code, documentation, visual design, branding, trademarks, logos, user interface elements, and associated intellectual property (collectively, "Salsa IP"), is owned by Salsa and is protected by United States and international intellectual property laws, including copyright, trademark, patent, and trade secret laws.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or internal business purposes. This license does not include the right to copy, modify, distribute, sell, lease, sublicense, or create derivative works based on any Salsa IP, except as expressly permitted by these Terms or applicable law.

Certain components of the Service may incorporate open-source software. Such open-source components are licensed under their respective open-source licenses, and nothing in these Terms restricts your rights under, or grants you rights that supersede, the terms of any applicable open-source license. A list of open-source components and their licenses is available upon request.

If you voluntarily provide suggestions about the Service, we may use them to improve it without compensation. This permission does not override confidentiality commitments, privacy rights, or restrictions on connected-service data included with your feedback.

Copyright concerns

Send copyright complaints to legal@salsas.app, identifying the protected work, the material and location in question, your contact information, and the basis of your claim. We may restrict infringing content or repeat infringers as appropriate.

Our Privacy Policy explains collection, use, disclosure, retention, and your choices. Acknowledging that notice is not blanket consent to every possible use of personal information. Separate permissions and consent are obtained where required.

We do not sell your personal information or share it for cross-context behavioral advertising. We do not use private User Content to train our AI models by default. Optional participation requires affirmative consent and cannot authorize prohibited uses of Google API data or override applicable customer agreements. Connecting a service or selecting a model does not remove those restrictions.

In the event of any conflict between these Terms and the Privacy Policy with respect to the treatment of personal information, the Privacy Policy shall control. We encourage you to review the Privacy Policy periodically, as it may be updated from time to time.

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SALSA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

SALSA DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT THE RESULTS OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE, OR THAT ANY ERRORS IN THE SERVICE WILL BE CORRECTED. BETA SOFTWARE, BY ITS NATURE, MAY CONTAIN DEFECTS AND IS PROVIDED FOR EVALUATION PURPOSES ONLY.

THE SERVICE INCLUDES AI-POWERED FEATURES THAT GENERATE OUTPUTS BASED ON MACHINE LEARNING MODELS. SALSA DOES NOT WARRANT THE ACCURACY, COMPLETENESS, RELIABILITY, OR SUITABILITY OF ANY AI-GENERATED OUTPUT. AI-GENERATED OUTPUTS MAY CONTAIN ERRORS, OMISSIONS, OR INACCURACIES. YOU ARE SOLELY RESPONSIBLE FOR REVIEWING, VALIDATING, AND VERIFYING ALL AI-GENERATED OUTPUTS BEFORE RELYING ON THEM OR TAKING ACTION BASED ON THEM.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES. IN SUCH JURISDICTIONS, THE EXCLUSIONS SET FORTH ABOVE MAY NOT APPLY TO YOU. IN THAT CASE, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE MINIMUM PERIOD PERMITTED BY APPLICABLE LAW.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SALSA, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND REGARDLESS OF WHETHER SALSA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SALSA'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) ONE HUNDRED UNITED STATES DOLLARS ($100.00 USD) OR (B) THE TOTAL AMOUNTS YOU HAVE PAID TO SALSA IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

THE LIMITATIONS SET FORTH IN THIS SECTION SHALL APPLY EVEN IF ANY LIMITED REMEDY PROVIDED IN THESE TERMS FAILS OF ITS ESSENTIAL PURPOSE. THE FOREGOING LIMITATIONS ON LIABILITY ARE AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN YOU AND SALSA.

Nothing in these Terms excludes or limits liability that applicable law does not permit us to exclude or limit, or removes mandatory consumer rights. The limitations above apply only to the extent permitted in your jurisdiction.

To the extent permitted by applicable law, you agree to indemnify Salsa and its officers, directors, employees and agents against third-party claims and reasonable costs arising from your unlawful use, infringement by content you provide, or material breach of these Terms. This does not require you to indemnify us for our own negligence, intentional misconduct, or violation of law, and does not impose an obligation prohibited by mandatory consumer law.

We will give reasonable notice of a covered claim and cooperate in its defense. Neither party may settle a claim in a way that admits fault or imposes an obligation on the other without that party's consent. Any control of the defense and recovery of costs must be reasonable and consistent with applicable law.

This indemnification obligation shall survive the termination or expiration of these Terms and your use of the Service.

We may suspend or terminate access for a material breach, unlawful activity, nonpayment, security risk, or discontinuation of the Service. Where practicable and lawful, we will explain the reason and give an opportunity to resolve it; immediate restrictions may be necessary to protect people, systems, or legal obligations. Contact legal@salsas.app if you believe a restriction is mistaken.

You may stop using the Service and cancel subscriptions through the applicable billing controls. Uninstalling an app or disconnecting an integration does not itself cancel a subscription or delete a cloud account. Request account or data deletion at privacy@salsas.app. Keep exports and backups you need before losing access; local copies remain subject to your device and storage controls.

When access ends, rights to use the affected Service cease. Content retention and deletion follow the Privacy Policy, applicable customer agreements, and law. Where practicable, we will provide an opportunity to export cloud data before planned termination. Outstanding authorized charges remain payable, subject to applicable refunds and statutory rights; termination does not automatically forfeit rights that law protects.

The following sections of these Terms shall survive termination: Sections 4 (User Content & Data Ownership), 7 (Intellectual Property), 9 (Disclaimers), 10 (Limitation of Liability), 11 (Indemnification), 15 (Governing Law & Disputes), and this Section 12.

The Service may be subject to export control and sanctions laws and regulations of the United States and other jurisdictions, including the Export Administration Regulations (EAR) administered by the U.S. Department of Commerce and economic sanctions programs administered by the U.S. Department of the Treasury's Office of Foreign Assets Control (OFAC).

You may not use or provide the Service where prohibited by applicable export-control or sanctions laws, including for a prohibited person, destination, or end use. Restricted-party lists and legal restrictions change; compliance is determined by the rules applicable to the transaction, not a fixed country list in these Terms.

You agree to comply with all applicable export control and sanctions laws in your use of the Service. If you access the Service from outside the United States, you are responsible for compliance with all applicable local laws regarding the import, export, or re-export of the Service or any data processed through it.

The Service may integrate with, connect to, or otherwise interact with third-party services, platforms, and APIs, including but not limited to: AI model providers accessed through OpenRouter, voice services provided by Onzoe, version control platforms, and other external tools and services. These integrations are provided for your convenience and to enhance the functionality of the Service.

Third parties have their own terms, privacy notices, availability and cancellation rules. These apply to your use of their services in addition to Salsa's obligations under these Terms. A connection is not an endorsement. We are not responsible for a third party's independent conduct to the extent permitted by law, but this does not exclude responsibility that law places on Salsa.

If you connect your own provider account or API key, you are responsible for the authority to use it, the provider's charges, and appropriate configuration. Credentials are stored and used by the runtime or account in which you configure them, which may be a local device or a hosted workspace. Do not assume all BYOK credentials remain only on your device. Revoke credentials through the provider if access is no longer authorized.

You acknowledge that the availability and functionality of third-party integrations may change at any time without notice from us, and that such changes may affect the features available to you within the Service.

These Terms and any dispute arising out of or relating to these Terms or the Service shall be governed by and construed in accordance with the laws of the State of Delaware, United States of America, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

This section applies only to the extent permitted by applicable law. It does not remove non-waivable consumer protections or access to courts or remedies that your jurisdiction preserves. Where applicable, the AAA Consumer Arbitration Rules and mandatory consumer fee/location protections take precedence over inconsistent commercial provisions below. Either party may pursue an eligible individual claim in small claims court.

Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Service that cannot be resolved through informal negotiation within thirty (30) days shall be resolved exclusively through final and binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. The arbitration shall be conducted by a single arbitrator, and the seat of arbitration shall be Wilmington, Delaware. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Class Action Waiver

YOU AND SALSA AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. Unless both you and Salsa agree otherwise in writing, the arbitrator may not consolidate the claims of more than one person and may not otherwise preside over any form of a representative or class proceeding.

Opt-Out Right

You have the right to opt out of the binding arbitration and class action waiver provisions of this section by sending written notice of your decision to opt out to legal@salsas.app within thirty (30) days of your first use of the Service. Your notice must include your name, mailing address, and a clear statement that you wish to opt out of the arbitration clause. If you opt out, all other provisions of these Terms will continue to apply, and any disputes will be resolved in the state or federal courts located in Wilmington, Delaware.

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us using the information below.

Legal Inquiries

For legal matters, including questions about these Terms, the arbitration clause, DMCA notices, or subpoena compliance, please contact us at legal@salsas.app. We will endeavor to respond to legal inquiries within five (5) business days.

General Questions

For general questions about the Service, your account, technical support, or feedback, please contact us at hola@salsas.app or use the contact form on our website at salsas.app.

Miscellaneous

These Terms, applicable purchase terms, and any separate signed customer agreement form the agreement for the Service. If a provision is unenforceable, the remainder continues to apply to the extent permitted by law. A failure to enforce a provision is not a waiver. You may not transfer the agreement without our consent unless law permits it. We may transfer it in connection with a business reorganization or transfer of the Service, subject to applicable law, notice requirements and the Privacy Policy; this does not reduce your accrued or mandatory rights.